how do I contact customer service?
email shop@fbrc.la
what size should i order?
each product page includes a size guide with garment measurements and a size conversion chart. you’ll also find model sizing details under the size + fit tab. if you need more help, email shop@fbrc.la.
how do i care for my garments?
care instructions are listed on each product page and printed on the internal label.
where are FBRC products made?
each garment is designed in los angeles and produced in trusted factories selected for their quality and ethical standards. most of our products are made in los angeles.
when will my order ship?
orders leave our california warehouse within 1–3 business days. west coast deliveries usually arrive within 2–3 business days from shipment, and east coast deliveries within 4–6 business days. you’ll receive confirmation emails when your order is placed, shipped, and delivered. for full details, visit our shipping + returns page or email shop@fbrc.la.
how can i check my order status?
you’ll receive updates by email when your order is placed, shipped, and delivered. if you created an account, you can also track your order in your account page (top right corner). if you need more help, email shop@fbrc.la.
how much is shipping?
orders over $150 ship free within the united states. for orders under $150, the delivery fee will be calculated at checkout. for details, visit our shipping + returns page or email shop@fbrc.la.
do you ship internationally?
we currently ship within the united states only. for updates, subscribe to our newsletter or email shop@fbrc.la.
can i change or cancel my order?
once an order has been placed it cannot be changed or cancelled. for more info, visit our shipping + returns page or email shop@fbrc.la.
how do i start a return?
email shop@fbrc.la with your order number and the item(s) you'd like to return. for full instructions, visit our shipping + returns page.
do you offer exchanges or price adjustments?
exchanges and price adjustments are not available at this time.
when will you restock an item?
for updates on when we are restocking items, subscribe to our newsletter (bottom right of the site), follow us on Instagram, or email shop@fbrc.la.
what forms of payment do you accept?
we accept all major credit cards, apple pay, google pay, and shop pay.
how do i collaborate or partner with FBRC?
for partnerships, press, or collaboration inquiries, email pr@fbrc.la.
for wholesale inquiries, email wholesale@fbrc.la.